The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. We urge you to read them, as youre agreeing to be bound by them when you book a cruise with Virgin Voyages (a Voyage). 4. Within 350 in Upper. Heres a peek. Required pre-flight COVID tests on disembarkation. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. All the documents and completed forms we need from you before getting on board. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. A fare difference may apply at the time of rebooking. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. The list of things that are prohibited on board, 4. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. ), Related: Interesting things youll only find on Majestic Princess. - After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. Travel and entry requirements Your first stop for everything you need to know about travelling to and from Australia. Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. Simply download our mobile app, log in to your account, and fill in the required information. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Enrollment required. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. Related: A look inside Regents most expensive cruise ship. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. For an up-category change, applicable fare increase is due at time of change. Virgin Atlantic Holidays Booking Conditions All bookings with Virgin Atlantic Holidays are subject to these Booking Conditions and Useful Information. Get expert advice, insider tips and more. We've made it safe, so you can do everything. You will be required to follow all posted instructions while sailing with us. Well offer you a prorated daily Voyage Credit for the voyage days youve missed due to COVID. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. Virgin Voyages. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. What you can book once youre on the ship, 5. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . 5. Please view our advertising policy page for more information. Any such changes are for your safety and beyond Virgin Voyages control. Guests requiring the use of service animals (US) or assistance dogs (UK and EU) are asked to notify us not less than 21 days prior to the Voyage. For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. If you are. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. Travel news and alerts. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . there are no other COVID-specific refund policies. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. United rolls out free fleetwide Wi-Fi for select flyers. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Check you've typed your email address correctly. Tips about safe travel from and to the ship. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. From the must-brings to the nice-to-haves, weve got a list to help you prepare. Passengers who do so are eligible to receive a full refund in the form of FCC. Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. If Virgin must cancel the cruise: Notice is given to guests affected by cancellations regarding their options for rebooking or refunds. Refunds will be issued to your original form of payment. As ever, you should ensure you have adequate travel insurance for your trip. The Plantation-based cruise line was set to debut in March 2020, but the . Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. They will have expiration dates, usually one year from the cancelled voyage if you cancelled. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. You must rebook your sailing when you cancel, and it must be for a sailing (any ship, any date) departing by March 31, 2023. They will receive 100% of the cruise fare paid in the form of FCC. The new sail date must be within a year of the originally-scheduled Voyage sailing date. Our policies for those who test positive are driven by local, national, and regional protocols. Plus, your own feed of TPG content. , passengers will automatically receive credit for the Voyage days youve missed due to COVID and is not made that. 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