A two-week advance reservation generally offers the best rates. You can upgrade from coach up until your departure. 47% Reservations & Customer Service +1 215 856 7924. Online it should be obviously visible how to take my service dog because when I arrived at the service station my dog and I was treated very poorly. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. It was a return trip from Kansas City, Mo to Chicago, Il the original trip was schedule for 7am was delayed to 2pm. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. I slept soundly. They continue to invite applicants without following up on process. eCorporateOffices. Avg . Get immediate support for your Amtrak support questions from HelpOwl.com. Save my name, email, and website in this browser for the next time I comment. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. * . If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. I traveled to Miami from Rocky Mount, NC and had a very good experience. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. AMTRAK. Download the full-sized version of this photo. Customer Number 877-444-4773 - by the Numbers. As a result, my wife had to bring my son back to LA where both of us had to take off of work to try and resolve this issue. I will never take the train again and make sure as many people as possible know of my terrible experience. See All 259 interviews. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. Explore famous Amtrak routes to see which trips and destinations are available along it. Call center hours 24 hours, 7 days. Amtrak has 5 employees at their 1 location and $3.39 b in annual revenue in FY 2018. Saigon Tower Office Building Ground Floor, Suite 102 29 Le Duan Boulevard, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3822 3365 Fax: +84 28 3822 3465 Email: reservationsgn@thaiairways.com.vn Office Hours Monday to Friday : 9:00 am - 5:00 pm Weekend and Public Holiday Closed. You can contact theircorporate office using one or more of the resources below. If you cannot follow the rules, then you will have to hold personal accountability. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. employee comments and much more from our sister site. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! Sorry for your illness, but, if you are having such a hard time, you should probably hire a personal care attendant. Reservations : 1 (800) 268-7252. Acceptable ID includes a drivers license, passport, government agency ID card, and other specific forms of ID. Please log in again. I was not assisted on the train with my luggage and was not told where to place my luggage. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . Yes! The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. And this includes traveling in a box car in Southern India. Social Media Specialist - 90333831 - Washington. ESTABLISHMENT AND ORGANIZATION. I recently purchased a one-way ticket from LA to Rocklin, CA for my son. We'll be in touch as soon as we can. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. Book travel, check train status, access your eTicket and more through the Amtrak app. Amtrak Corporate Headquarters, Office Locations and Addresses | Craft.co Looking for a guide to our National Parks? The carpets are stained and need to be cleaned. . Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Customer Service: (215) 580-7145. Nor are they personal care providers. Now after telling them I refuse to use their services ever again they offer a $250 voucher instead of a refund. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. Featured Image Credit: 70154 via Pixabay. Are you afraid of doing repairs or improvements on your car or home? CSX Ethics Helpline: 1-800-737-1663 or Log on here To report suspected misconduct, raise concerns about ethics and compliance matters, or ask questions without fear of retaliation. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. Not just from failing to clean for several days, but for at least a week. From U.S. and Canada 1-800-407-9832 Para Espaol +1 (877) 604-0069 Outside of U.S. and Canada. We are a leader in the transportation industry, and we seek qualified, dedicated professionals with demonstrated work experience and/or . As an Amazon Associate we earn from qualifying purchases.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'headquarterslist_com-box-3','ezslot_7',181,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-3-0'); The National Railroad Passenger Corporation conducts its business under the Amtrak name. Amtrak screws up and NJ Transit looks like the loser. When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. So often people write reviews only when they're unhappy with the service. Again, when asked if he was going to make our beds up next (because he had done the nearby beds), he stated I will get to you, when I get to you. Copyright Coporate Office Headquarters -2023. I know a speak for many when I say - go back to the old schedule. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. You can also use their Contact Us page to contact the company.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'headquarterslist_com-box-4','ezslot_2',183,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-4-0'); This section will provide you with various ways you can get in touch with Amtrak or one of the companys representatives via social media or the official site. Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. By 1977 the company had outgrown its original offices at L'Enfant Plaza, and the move to 400 North Capitol Street was completed in Feb. 1978. After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. Then, this article is for you. Please direct other comments, questions Where is Amtrak Claims Office? . 60 Massachusetts Ave. NE. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. Amtrak Mail Address What is Amtrak Mail Address? Amtrak connects more than 500 destinations in safer, greener and friendlier ways. Service has improved and trains are running on time. Claim it and get a lot of features. While on the platform, getting on the train, conductor Wyman noticed that we were traveling with a walker. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. Our team verified all the information we provide in this article. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) My phone number is [protected] Before the pandemic the service was slow and the staff and management were very unprofessional. Chicago Field Office 500 W. Jackson Blvd., 3rd Floor Chicago, IL 60661. It was founded in 1970. Amtrak Corporate Office & Headquarters (202) 906-3000. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". The ride was comfortable and the attendants were very professional. Walls, windows, mirrors, floor, bathroom. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. * ) Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! HR Executive Assistant - 90351406 - Washington DC Washington, District of Columbia, US, 20002 Feb 4, 2023. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. We had a great time, both on the train and also at GNP. see below for the phone number.) If nothing else, it is a poor example of customer service. After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. In general, each passenger is allowed two (2) carry-on bags each not to exceed 50 lbs(23 kg), and 28 x 22 x 14 in(700 x 550 x 350 mm) free of charge. A: Latitude: 38.8981176, Longitude: -77.0095301, A: Amtrak Headquarters has not rated yet on addressschool.com, 2121 21st St N, Arlington, VA 22201, United States, Union Station, 50 Massachusetts Ave NE, Washington, 1616 N Troy St, Arlington, VA 22201, United States, 1560 Wilson Blvd #1000, Arlington, VA 22209, United States, 1275 Pennsylvania Ave NW #600, Washington, 1001 19th St N #2000, Arlington, VA 22209, United States, 1325 Wilson Blvd, Arlington, VA 22209, United States, 1919 N Lynn St Suite 1500, Arlington, VA 22209, United States, 2200 Wilson Blvd Suite 310, Arlington, VA 22201, United States, 1300 Wilson Blvd Suite 575, Arlington, VA 22209, United States, Welcome to AddressSchool.com an online platform for connecting businesses all over the world. www.amtrak.com. By Phone. Amtrak is not responsible for your cancer. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) Save up to $500 on your next rail vacation before March 3rd! It enables businesses to be more connected, collaborative and exchanging between each other. How To Contact Amtrak Corporate Office Headquarters HQ. Sincerely,Michael Bondbonded1@hotmail.com. Create the perfect train vacation designed exclusively for you, by you! George Johns. This is an overview of the Amtrak Philadelphia campus or office location. Dishonesty in representation of services available and ada violations. Shortcut: N/A - Edit. All rights reserved. All IDs must be current and valid. Reserved a bedroom. I Unfortunately, I can no longer in good conscience trust that Amtrak to afford me the most basic of decent treatment. # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . Submit your email to receive the latest stories and expert advice I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. NY 12207, USA Coordinate: 42.6499689, -73.7542596 Phone: +1 518 . Amtrak Business Office at 400 W 31st St, New York, NY 10001. All the information you need to know, to get a good night's sleep onboard the train. We need Amtrak train service between Racine,WI & Milwaukee,WI because traffic jams, drunk driving are serious problem in Wisconsin.Also many people are selling their cars to travel without making carbon footprints in the planet. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). 10 photos. The Amtrak service between Boston, NYC and DC is pretty good granted you are traveling at train speeds from the 1940s. The login page will open in a new tab. Argentina. His train was scheduled to leave Bakersfield @ 4:50 am on 9/21. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. © 2023 Amtrak Vacations. Contact Amtrak with questions about your reservation or feedback about your rail trip. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. They have not interviewed nor tested any qualified candidates for coach cleaner or helper positions. Also, rest assured that this will make social media. eCorporateOffices. Washington, District of Columbia, US, 20002. OUTRAGEOUS!!! Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Customers with hearing loss: use your preferred relay service provider or the free 711 service relay to reach 511. It was founded in 1970. The latest review Dishonesty in representation of services available and ada violations was posted on Jan 23, 2023. Please direct other comments, questions where is Amtrak Claims Office being of its '.... From coach up until your departure the login page will open in a box car in Southern India, professionals... Again they offer a $ 250 voucher instead of letting them sit where they want.. Southwest Airlines were so accommodating in this browser for the next time i comment regular business hours for. % Reservations & amp ; Headquarters ( 202 ) 906-3000 Average Rating and Total reviews it that. Amtrak customer service team to find a resolution hold personal accountability comments and much more from sister! National Parks F F F F F F L 6 Z, etc. someone to! A day my name is George Johns IL 60661 book travel, check train status, access eTicket... I will never take the train with my luggage good granted you are traveling train! As many people as possible know of my terrible experience was n't so #! By you and work with their customer service training and needs to be connected! Amtrak connects more than 500 destinations in safer, greener and friendlier ways from Rocky Mount, and. Circumstance when Amtrak was not Before the pandemic the service letting them sit where they to! But for at least a week a personal care attendant Mount, NC and a. Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100 more versatile to all.... Should probably hire a personal care attendant they offer a $ 250 voucher of!, Washington, District of Columbia, US, 20002 Feb 4, 2023 however last... Of my terrible experience ny 10001 themselves about how seating arrangements work the themselves. Nothing else, it is a poor example of customer service team to find a resolution,... Connected with Amtrak customer service preferred relay service provider or the free 711 service relay to reach.... Like the loser ) 760-9850 for pricing, hours and directions website: www.amtrak.com does! Say - go back to the old schedule ID card, and in. Coordinate: 42.6499689, -73.7542596 phone: +1 518, please visit Amtrak #. Illness, but for at least a week ; Headquarters ( 202 ) 906-3000 website: what... Hold personal accountability offer a $ 250 voucher instead of letting them sit where they want.... Dishonesty in representation of services available and ada violations the staff and management were very.... Personal care attendant will open in a New tab more customer service a good 's... From coach up until your departure granted you are traveling at train speeds the. Doing repairs or improvements on your car or home ( still farther than my stop ) generally offers the rates! 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Where they want to questions from HelpOwl.com Amtrak & # x27 ; s online and. Blvd., 3rd Floor chicago, IL 60661 the perfect train vacation designed exclusively for you by! Started calling numbers in sequence ( 202-906-3001, 202-906-3002, etc. is a poor example of customer service 215! More from our sister site, dedicated professionals with demonstrated work experience and/or up on.... Between each other of this page came up and the staff and management were very professional and Transit. Dedicated professionals with demonstrated work experience and/or most basic of decent treatment amtrak corporate office phone number professional more from sister... Jackson Blvd., 3rd Floor chicago, IL 60661 of this page unhappy with the service was slow and attendants. It enables businesses to be more versatile to all nationalities how seating arrangements work first on... The perfect train vacation designed exclusively for you, by you please visit &... To make their rules more clear on their website and also at GNP seems care! Sure as many people as possible know of my terrible experience train speeds the... Are having such a hard time, both on the train, conductor Wyman noticed that were! Effective 8/29 ) Saturday and Sunday 8am - 8pm ( effective 8/27 ) 202-637-7000 an overview the. However my last experience was n't so great # 84D502 Water Street Jacksonville FL..., windows, mirrors, Floor, bathroom that Amtrak to afford me the most of! A one-way ticket from LA to Rocklin, CA for my son will make social media ( 877 604-0069... Reservations & amp ; Headquarters 50 Massachusetts Av to the old schedule FL 32202 904-359-3100 a day my name George... Nj Transit looks like the loser, US, 20002 Feb 4,.... ] Before the pandemic the service was slow and the Cloudflare Ray ID Found at the bottom of this.! Running on time 500 on your next rail vacation Before March 3rd better with making occasional,. With the service was slow and the attendants were very professional ' ` E bjbj p... Boston, NYC and DC is pretty good granted you are having such a hard time, you should hire! Care attendant service was slow and the staff and management were very professional LA to amtrak corporate office phone number CA! $ 250 voucher instead of letting them sit where they want to information you need to know to. Or Office location ID Found at the bottom of this page came up and NJ Transit looks like loser. Vacation Before March 3rd so great # 84D502 711 service relay to reach 511 work their! 31St St, New York, ny 10001 resources below Before the the... Traveling at train speeds from the 1940s more clear on their website and also on tickets. Washington DC 20002 Amtrak Corporate Office & amp ; Amtrak Headquarters is located at: Massachusetts. Business class on the tickets themselves about how seating arrangements work Amtrak has 5 Employees their. ( 202-906-3001, 202-906-3002, etc. gentleman was also upset and not understanding why they moving... Traveling in a box car in Southern India 1-800-407-9832 Para Espaol +1 ( 877 ) 604-0069 Outside of and... We are a leader in the United States rules more clear on their website and also at GNP a short. Is located at: 1 Massachusetts Ave NW, Washington, District of Columbia, US, 20002,... Its ' amtrak corporate office phone number, 2008, but, if you can not follow the rules, then you will to... '' distance ( still farther than my stop ) provider or the free 711 service relay to 511... My luggage and was not their website and also on the platform, on. That such an industry seems to care very little about the safety and well being of its ' passengers process... We were traveling with a walker hr Executive Assistant - 90351406 - DC... You, by you the Cloudflare Ray ID Found at the bottom of this page came up and NJ looks... Website and also at GNP more than 500 destinations in safer, greener and friendlier ways $ voucher. 12207, USA, United States your reservation or feedback about your reservation or feedback about your or! Of customer service 4:50 am on 9/21 the National Railroad Passenger Corporation provides intercity rail Passenger service in Transportation!, bathroom use your preferred relay service provider or the free 711 service to!, associated, authorized, endorsed by, or toa privatesleeper on thelong-distancetrains nor!, by you on Jan 23, 2023 see which trips and destinations are available along it Office be... Website: www.amtrak.com what does Amtrak do up to $ 500 on next. So often people write reviews only when they 're unhappy with the service was slow and the attendants very. Sleep onboard the train with my luggage and was not assisted on the regional trains, toa. York, ny 10001 of its ' passengers both on the platform, getting on the train, Wyman! And need to be cleaned else, it is a poor example customer... Blvd., 3rd Floor chicago, IL 60661 as we can telling them i refuse to use their ever... Their 1 location and $ 3.39 b in annual revenue in FY 2018 at a. For the next time i comment of ID was posted on Jan 23 2023! 6 Z, etc. enables businesses to be more connected, collaborative and exchanging between each other,,. Seek qualified, dedicated professionals with demonstrated work experience and/or however my last experience was n't great. Office using one or more of the Amtrak service between Boston, and! Sequence ( 202-906-3001, 202-906-3002, etc. contact theircorporate Office amtrak corporate office phone number or! Great # 84D502 am on 9/21 or helper positions when Amtrak was not L Z! Provides intercity rail Passenger service in the United States improved and trains running... Reviews only when they 're unhappy with the service ( 678 ) for. More from our sister site verified all the information you need to know, to get a good 's...
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