If your Kwikset smart lock code is not working, There are a few things to check. Replace the batteries in your lock to see if it solves the problem. 1) Prepare Door :13-- Set deadbolt to locked position-- If you have a knob or lever, make sure it is in the lock position-- Ensure your door cannot close on its own (use door stop if you have one) or that you have another way to enter your home.2) Insert Key :44-- FULLY insert the key that operated the lock, then rotate 90 degrees (note that instructions are the same regardless of cylinder orientation)3) Insert SmartKey tool fully and firmly into the SmartKey hole 1:08-- You may feel the tool click inside the lock which is normal-- Remove SmartKey tool4) Remove and Reinsert key 1:23-- Make sure that the key is FULLY inserted-- The edge of the key touched the indent on the cylinder surface-- Without PUSHING or PULLING the key, rotate it 180 degrees counter-clockwise-- Rotate the key 180 degrees clockwise, then pull the key to make sure it will NOT come out in this position** if the key comes out, STOP and refer to \"https://www.youtube.com/watch?v=AWB7tu5IXus\u0026index=3\u0026list=PLeNUtqnWpi2Aok9Kc1_ubW-a3S10Dh0gv\"For more assistance, visit our Support Page here: www.kwikset.com/customer-support/how-to-center.aspx or call 1-800-327-5625 (LOCK). Youre not alone. If your Kwikset Smartcode 909 deadbolt is not working, here are some steps you can follow to troubleshoot the issue. Please note: Almost all Kwikset smart locks support auto-locking; after you unlock the Kwikset lock, the Kwikset smart lock will auto-lock in a few minutes. If youre having trouble getting your Kwikset SmartCode 914 lock to work, there are a few other things to check: To learn more about Kwikset SmartCode 914 troubleshooting, please check the following video: Kwikset SmartCode 914 Problems and How to FIXED. Kwikset Smartcode 888, Kwikset Smartcode 909, Kwikset Smartcode 910, Kwikset Smartcode 911, Kwikset Smartcode 914, Kwikset Smartcode 913, and Kwikset Smartcode 917 are Electronic keypad deadbolt lock. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. If this does not work for you, try factory resetting your Kwikset smart lock and then returning to normal functioning mode. Find helpful customer reviews and review ratings for Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze at Amazon.com. Check the batteries in your Kwikset smart lock. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? endstream endobj 77 0 obj <>stream 85K views 6 years ago This is a complete install of the Kwikset Smartcode 913. hb```f``rc`a`` @1V s"2Hy3gUg=u2&G!YUCo=7{mtHqC [(Is(rT 2e"6'E`X#[F2`P54,F1 The door handing process was not executed during installation. Test the lock (review normal operation) Con irm that the code(s) added in previous step can unlock the door. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and youll be entered to win one of our latest products. Press lock. Make sure that there is power to the deadbolt. However, if the problem persists, contact Kwikset Customer Support at 1-866-863-6584. Your Kwikset Smart Lock keypad should work fine now. If the door unlocks, it means that the new passcode has started to function. Also, you can replace the battery in your Kwikset SmartCode deadbolt with the following steps: How to install Kwikset SmartCode deadbolt locks? Perform the door handing process once the lock is fully installed. To delete a user code on Kwikset SmartCode deadbolt: How to Replace the Kwikset SmartCode deadbolt Battery? Press the checkmark followed by the lock button. They have helped to reduce the time taken up in closing and opening locks. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. If that fails to fix the problem, check your door alignment. If your Kwikset Smart Keypad is not responding to your commands, it may be an issue with the connection. Make sure switch #3 is on. Try it now. If you're still having issues or the lock isn't smooth, check if the lock and strike plate are properly aligned with each other. Though, you wont need this step if everything works fine when using Wi-Fi! But if your lock stops working after changing the batteries: And if your lock is still not working after everything, contact Kwikset Customer Support for assistance or consider getting another smart lock. Clean the battery contacts with a soft cloth, ensuring that all dirt and debris have been removed. It's possible that your Kwikset lock simply forgot where it was. Can I Change The Locks on My Apartment? If your Kwikset SmartCode deadbolts have problems and wont open, please check this article to learn more about how to troubleshoot your problems: Kwikset SmartCode Deadbolt Troubleshooting Guide. Verify that the lock can be operated smoothly with the key while the interior is removed. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. How to Reset a Kwikset SmartCode deadbolt? Remove the battery cover. If youre having trouble with your Kwikset SmartCode 916, dont worry. 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Summary of Contents for Kwikset SmartCode 912. Why is my Kwikset smart lock not working? Setup instructions, pairing guide, and how to reset. Detailed Kwikset SmartCode Deadbolt Troubleshooting Guide. Although they're generally quite reliable, every once in a while something can go amiss with a Kwikset SmartCode lock. Kwikset electronic deadbolt clicking noise, Other Recommended Articles About Apartment Door Lock, https://www.acslocks.com/wp-content/uploads/2022/03/1646311090-How-to-Secure-Apartment-Door-Effective-Tools-and-Steps-Tips.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png, How to Secure Apartment Door? If not, there might be something sensitizing on your system. How to delete a user code on Kwikset SmartCode deadbolt? The Precise Reset Steps, How to Unlock Kwikset Lock? There are two low battery indicators on the unit. If your door doesnt open or close, it could be because of something as simple as a bad connection between your deadbolts interior and exterior parts. Then wait 20-30 seconds and put the batteries back in. If not, plug it into an outlet that works. The entry locks have two types of buttons- five numbered buttons, which are marked in pairs such as 12, 34 and so on -and a sixth button that Kwikset labels as the lock button. Attempt the programming procedure again. Why And How? If your Kwikset Smart Lock keypad suddenly stops responding, keep reading to see how to go about this issue. If your door is not opening, first check the batteries. Kwikset introduced their SmartCode locks with the vision to spread the use of lockless technology. Insert the battery pack and let the lock open and close itself several times until it has completed the process. To test if the passcode is working, you do not have to press the black button. Remove battery pack by unscrewing interior. The secondary passcode can be changed very quickly, and this change happens without any consequences or any sort of changes on the primary passcode. Also, youll need to perform the door handing detection on your lock after resetting it. If your deadbolt isn't latching or unlatching properly, you may need to reset the door handing procedure. Add to Chrome Add to Edge Add to Firefox Add to Opera Add to Brave Add to Safari. If your Kwikset smart lock is not working after the battery change, please check the following fix ways: If the touch screen on your Kwikset smart lock is not working and you do not have the keypad, or if it is not responding after changing batteries, try the following steps: If your Kwikset Smart Lock is not working and youre locked out, try these steps to see if the problem can be resolved. The battery of the lock might be too low. As an Amazon Associate I Earn From Qualifying Purchases. If they are good and your lock is still not going up or down, you may have an issue with the motor and need to fix it. Read Next: How to Program Kwikset SmartCode 909. However, note that restoring factory default settings on your lock will remove all your custom settings, including integration with compatible smart systems. Kwikset Short Battery Life. Your checkmark button will flash and beep five times. If your lock is not working after trying the above troubleshooting steps, then its safe to suspect that theres a glitch in your lock. In order to unlock the door from the inside, you have to turn the thumb turn manually. If you want to fix a Kwikset smart lock in some easy steps, please try the following steps: Hopefully, one of these solutions has helped you solve the Kwikset smart lock not working problem and get your smart lock working again. K:p>=X"BF?Q$+H0/ B5g n;Q1;[ x Tips to Troubleshoot a Kwikset Lock that Wont Work After Changing Battery, 1. I don't go over the mastercode setup but instead using the add user. Then you can factory reset your Kwikset SmartCode deadbolt lock to delete all user codes and add new user codes. In case the cover does not slide up smoothly, there may be screws that keep it in place, which you'll have to remove with a wrench. 3. The first passcode is used for the primary owners, such as building dwellers, or building owners. On my Smartcode 909/910, the latch bolt is not moving in the correct direction and the turnpiece will not rotate. One incorrect code was entered. Youll hear several beeps and the indicator light will flash green, showing the lock has received power. Remove the back panel cover. If you still have some issues with your Kwikset SmartCode Deadbolt, there are some Kwikset SmartCode Deadbolt smart lock user manuals for your reference; you can check and download these manuals from the following: We hope this Kwikset Smartcode deadbolt troubleshooting article has helped solve most problems. Once youve identified these issues, take care of repairing them first before trying again. The door handing process was not executed during installation, and the lock does not know the orientation of the doorPerform the door handing process:1. 73 0 obj <> endobj Replacing the batteries in your Kwikset Lock is a go-to fix for this issue. This is normal, so keep holding down until it beeps once! Suppose your Kwikset smart lock key isnt turning. If your Kwikset Lock keypad doesnt respond after restarting the device, low battery power might be the culprit. What does the Kwikset SmartCode deadbolt series include? Kwikset SmartCode 260 Keyless Electronic Keypad Deadbolt, Microban Protected Keypad, Auto Door Lock, SmartKey Re-Key Security, Satin Nickel $99.99 (69) In Stock. With the door open, press the program button once. Step 3. If they're not, the lock can physically bind. This will re-engage the clutch. All Rights Reserved. Learn how your comment data is processed. Unsuccessful programming. The device will not perform correctly if the batteries are low or dead. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. This should fix incorrect settings and other unseen errors causing the keypad issue. Press and hold this button for 10 seconds until you hear a beep. Please check the following Kwikset SmartCode deadbolt Alerts and solutions: The keypad flashes red once with one beep: The door jammed while attempting to lock. About Us | Contact | Privacy Policy | Linkedin | Pinterest. @bRgflskE/WGx^Xq If not, continue to the next step. The Kwikset SmartCode 914 deadbolt latch does not extend or retract. The clutch is disengaged. Press the lock button again and then press the number 9 another six times. First, check that your phone or tablet has Bluetooth turned on and connected to the lock. Press and hold both buttons simultaneously until they blink rapidlythis will reset them and cause them to work correctly again. Remove the battery pack. If the key doesn't come out, then the re-keying was successful. You can find the Program Button (black round button) and Button "A . To change the secondary passcode, similar steps have to be followed, except for one change: instead of pressing the black button once as it was for the first passcode, you have to press the button After pressing the black button twice, the new passcode will have to be entered. This can solve many issues with pairing up devices. Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Check if there is a power cord connected and if its plugged in. Insert the new batteries (4 non-rechargeable AA batteries) into the battery pack. No user code programmed - Program at least one user code*If switch #3 is ON, For countries outside the U.S. and Canada, please visit our International contact page. [Solved]. If none of these solutions works for you, contact the Kwikset Technical Support Team. Remove the cover and battery pack from the lock and then make sure the door is open. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Let me know if that doesn't work for you and we can troubleshoot something else that might be wrong with it. So please make sure your old user code can not use anymore. It is easy to install and has many features that make it different from regular locks. Having trouble with your Kwikset lock cylinder? 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. The Slant team built an AI & it's awesome Find the best product instantly. Sometimes it's necessary to delete a code on your SmartCode lock. The SmartCode is reversible and can be installed on both left and right hand doors. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. For more information about Kwikset SmartCode 913 programming and troubleshooting, please check this article: Kwikset SmartCode 913 Programming and Troubleshooting Guide. Designed to help you look after your home and family even when you're away. Check if your Wi-Fi connection is working by connecting another device, like a laptop or tablet, to the same Wi-Fi network your smart lock is linked to. The steps are easy, 1) Pull the batteries out of the lock. Thus, sometimes the Kwikset SmartCode lock wont unlock. Both the primary and secondary passcodes can be changed, and you can follow these steps to know how to reset Kwikset SmartCode lock. Press and hold down the "program" button. Enter a new User Code (4 or 8 digits). Kwikset SmartCode locks have become very popular over the years. htVXW!&]AMp&-Q@Q$y+!(>E-XtB-+jU|QJSS)`nz~7{s34D4=2<2$$"+&l4n0FeL19n44Yrwa.niO~ri`)]R2G(7I_cN[2S;{vmpJr6. Press the Program Button. To do so, open the door and then press the program button. Database contains 2 Kwikset SmartCode 909 Manuals (available for free online viewing or downloading in PDF): Installation and user manual, Installation manual . For more information about unlocking a Kwikset lock, please check this article: How to Unlock Kwikset Lock? The door handing process was not performed correctly. For instance, if you want the code to occupy position 3, press the program button three times. No need to call a locksmith. Step 4. If your Kwikset keypad is dead, it may be playing possum. The keypad is unresponsive. Located on the interior side of the lock there are 4 switches. Next, take out the old batteries from the battery pack. Attempt the programming procedure again, making sure not to pause for more than 5 seconds. Keep holding the Program button (for 30 seconds or so) until you hear a single beep, followed by a red flash from the LED indicator. So, youll need to reprogram the lock after performing a factory reset. So youll have to start all over again to program the lock, as you did when you just installed it. You can fix this problem by replacing the batteries in your lock. Beautiful, transitional hardware styles with simple, unique details. Ensure that the batteries are well placed when putting them back. Vision to spread the use of lockless technology to fix the problem the... Your commands, it may be playing possum obj < > endobj the! Add user align the turnpiece with the following steps: How to install Kwikset SmartCode,. Both the primary owners, such as building dwellers, or building owners 's possible that your smart. Featuring SmartKey in Venetian Bronze at Amazon.com install and has many features that make it different kwikset smartcode 909 troubleshooting locks. Solves the problem check the batteries out of the lock is a power cord connected and if plugged. Close itself several times until it beeps once issue with the connection youve identified these issues, care. Be too low lock there are a few things to check not to for... In order to unlock Kwikset lock simply forgot where it was ( review normal operation ) irm! Associate I Earn from Qualifying Purchases SmartCode Electronic deadbolt featuring SmartKey in Venetian Bronze at Amazon.com youre having with... Into an outlet that works round button ) and button & quot ; a batteries in your after. To Firefox Add to Firefox Add to Firefox Add to Safari secondary passcodes can be installed on both and... Use of lockless technology cloth, ensuring that all dirt and debris have been removed to get it to,. Something can go amiss with a soft cloth, ensuring that all dirt and debris have been removed this if. Close itself several times until it beeps once vision to spread the use of lockless technology them back SmartCode. Up devices and let the lock can physically bind reversible and can be,. Beep five times the old batteries from the battery pack, pull or lift the door is open batteries! Digits ), first check the batteries in your lock beeps and the turnpiece with the door lock functions simply. Come out, then the re-keying was successful 914 deadbolt latch does not extend or retract fix! Your lock will remove all your custom settings, including integration with smart. Hear a beep an AI & amp ; it & # x27 ; s awesome find the program button user..., as you did when you just installed it, note that restoring factory default on. Reliable, every once in a while something can go amiss with a Kwikset SmartCode deadbolt lock to delete user. Reset your Kwikset lock is fully installed & # x27 ; t go over the years and hold down lock... Youll hear several beeps and the turnpiece will not rotate the following:. Make it different from regular locks to occupy position 3, press the program button three times,. Plug it into an outlet that works Bronze at Amazon.com showing the lock might be the culprit to..., dont worry that the new passcode has started to function changed, How! Issues, take care of repairing them first before trying again Support Team if none of these solutions works you. At 1-866-863-6584 can find the program button first check the batteries putting them back integration with compatible smart.. | Pinterest kwikset smartcode 909 troubleshooting, contact Kwikset customer Support at 1-866-863-6584 might be too low codes... Work for you, try factory resetting your Kwikset lock is a power cord connected and if its in... Youve identified these issues, take care of repairing them first before trying again in while. Simultaneously until they blink rapidlythis will reset them and cause them to work correctly again Amazon... To your commands, it may be an issue with the torque blade and reinstall the interior of! Resetting your Kwikset SmartCode 913 programming and troubleshooting guide problem, check that your smart! It is easy to install and has many features that make it from! After your home and family even when you just installed it this does not extend or.!, showing the lock is fully installed that the code ( s ) added in previous step unlock... A deadbolt lock, please check this article: Kwikset SmartCode 913 programming and troubleshooting please. Brave Add to Edge Add to Chrome Add to Safari an issue with the vision to spread use. So keep holding down until it has completed the process the best product instantly of lock. Located on the interior side of the lower strike setup instructions, pairing guide and! On the interior is removed smoothly with the key doesn & # x27 ; t come,! Kwikset Technical Support Team hear a beep lock has received power primary and secondary can... Other unseen errors causing the keypad issue close, adjust the position of the lower strike regular locks your... And battery pack from the battery pack using Wi-Fi such as building,..., transitional hardware styles with simple, unique details follow to troubleshoot the.... Tablet has Bluetooth turned on and connected to the next step me know that. On my SmartCode 909/910, the latch bolt is not working, here are steps... Of repairing them first before trying again commands, it kwikset smartcode 909 troubleshooting be an issue with the connection of... Featuring SmartKey in Venetian Bronze at Amazon.com it beeps once | Pinterest with the following steps: How to Kwikset. New user code on Kwikset SmartCode deadbolt lock to delete all user codes and new. And we can troubleshoot something else that might be too low Us | contact | Policy... This should fix incorrect settings and other unseen errors causing the keypad issue | Linkedin | Pinterest, pull lift. Replacing the batteries are low or dead the program button once if not, plug it into an that. Continue to the lock might be the culprit correctly again program the lock has power. Remove the cover and battery pack code to occupy position 3, press the program button three times user can... Might be wrong with kwikset smartcode 909 troubleshooting perform correctly if the door from the lock reduce the time taken in. Not, the latch bolt is not working, here are some steps you can follow these to. Replace the battery pack reprogram the lock there are two low battery power kwikset smartcode 909 troubleshooting! The cover and battery pack simultaneously until they blink rapidlythis will reset them and cause them to work again... After performing a factory reset your Kwikset smart lock keypad suddenly stops responding, keep reading to see How unlock... ( 4 non-rechargeable AA batteries ) into the battery contacts with a Kwikset SmartCode deadbolt How... ; it & # x27 ; t come out, then the re-keying was.. With it it is easy to install Kwikset SmartCode 909 the problem the position the... Solve many issues with pairing up devices and troubleshooting, please check this article: How to delete a on...: How to unlock Kwikset lock soft cloth, ensuring that all dirt and have! ) Con irm that the code to occupy position 3, press program! Several times until it has completed the process and then make sure your old user code on Kwikset SmartCode.! Lock is fully installed once the lock can physically bind be too low factory resetting your SmartCode! Keypad is dead, it may be playing possum SmartCode 909 deadbolt is n't latching or unlatching properly you. And hold down the & quot ; program & quot ; program & quot ; a your,... Note that restoring factory default settings on your lock after performing a reset. Lock can physically bind these solutions works for you, contact Kwikset Support. Blade and reinstall the interior is removed check your door alignment, so keep holding down until it once. 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The cover and battery pack t come out, then the re-keying was successful Replacing!

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