A $100 freight delivery fee is also charged for shipping to any of the Florida Keys (includes zip codes 33040 & 33037). A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Watch this step by step video on Defiant Unboxing and Setup. Suite F108, Irvine, CA 92618 USA. Returns are only allowed within 30 days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages. I'm having a battery problem in my Jupiter ZX Tata company ki battery lag ke mili hai even abhi sirf 2 hi service hui haiPlz solve my problem. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Folding electric bikes. Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. Do not sign the receipt before inspecting for damage. Don't sign for the number of packages that are supposed to be on the pallet. one that is not yet assembled) and assemble it yourself, or have the bike assembled by a distributor or retailer that is not licensed by Revolve. We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. If unit is shipped within 48 states by freight but picked up at the terminal or to a commercial business address that has a loading dock. Rs. Repair/maintenance done without following the users manual, damage of product due to riding beyond the intended design, malfunction or damage due to riding beyond the intended design, or at a place where the electric bike is not supposed to be ridden, such as mountain trails or stairs. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. something customer buy in promotional) associated with that sale. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. However, a 1% fee would be added for every mile over 10 miles on the products odometer. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, or normal wear. Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty.. All products must be returned in good condition, to ensurea credit. Clear All. Most batteries can be charged inside or outside the bike frame. REFUND METHODS:Refunds will be credited to the original credit card or PayPal account. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. The dispatcher will let you know what dates they have available. Please note eachwarranty & refund policy below onlyapplies to the specific brand. . Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Keep your battery charged! Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. WARNING: Sustained riding above 20mph can damage the controller and voids the warranty. . Tickets are answered in the order received. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. 1,000/ Piece Get Latest Price. The owner may also return the unit to QuietKat to make the needed repairs, but will be responsible for shipping costs each way. TVS Jupiter is a scooter available at a starting price of Rs. Schools, resorts, camp grounds and hotels do not qualify for business delivery and may require additional shipping. Credit for gift returns will be issued to the original purchaser. Shipping rates are subject to increase. Five (5) years from the date of purchase on all structural frame components and frame. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Haze Electric Bike Charger. Customs policies vary greatly among countries. Please request a Return and Exchange Authorization. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. Headlights working well.Battery changed once only. _______________________________________________________________. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. Many perceived warranty claims can be resolved via digital or tele-communication. This includes any parts deemed to have been damaged in shipping. Signatures: Write down all exceptions on both copies of the delivery receipt. Add. so Qualibikes arequite durable. IMPORTANT: If contents cannot be inspected immediately, notation on carriers paperwork must state: Carton damage, subject to inspection and list type of damage. It is so expensive it makes more sense to buy another CCX for under $1000 more. I bought a 52v 13ah for around $450 to upgrade from 48v, been using it for the past six months or so from when they first started up. Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. . Shipping costs are non-refundable. Lithium Ion cells can "fall asleep" which can block your battery from charging. Customer is responsible for returning merchandise at their own expense. This warranty applies only to the original registered owner of the QuietKat and is not transferable. The components are sealed, but water can still penetrate if the components or bike is fully submerged. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. Pedal Assist - which is better? Two (2) Months from the date of purchase on the batteries. Place the battery in your freezer for 24 hours. You should also immediately contact ELECTRIC WHEELS Customer Service representative atservice@ewheelsdealers.com. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 << Click on brands below to go to your brands warranty/return policy >>, _________________________________________________________, ECOTRIC WARRANTY & RETURN POLICY (updated as of 3/12/2020). Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Warranty applies to original bicycle purchaser. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Contact Jupiter Bike Tech Support at 813-609-2453 opt. kilogttam 3 yr. ago. Please unplug if the charger is still red after 24 hours. . Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. No returns after 30 days of receivingparts. For more information on adjusting, check out these articles: Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. The warranty will be voided once the original parts are replaced or removed. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. The replacement battery may therefore stick out slightly. We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. Items Not CoveredWarranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. *. If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part. Include all original packing materials, manuals and accessories. $200.00 Extra Cost =If unit is shipping to Canada by freight home delivery. This warranty is for the frame only. www.PDXlithium.com has quality 48v and 52v dorado batteries in the correct length for Juiced Bikes and very reasonable pricing. The battery is sealed and cannot be opened or fixed. Glow Electric Scooter Charger $24.99. The refund method at will be negotiated between Bikonit and the Custome. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. Listen for something broken inside. Next: If you have a Bosch eBike the . When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. Then contact your credit card company, it may take some time before your refund is officially posted. You will be responsible for paying for your own shipping costs for returning your item. Labor and shipping is not included. Always contact customer service at 1 970 949 3261 or info@wildsyde.com Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. It is recommended that you use UPS whenever possible for your return. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. Satisfactory proof of purchase is always required for warranty service. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. Straightening Your Brake Rotor (Truing). Returned units are subject to an inspection and restocking fee of 20% from the original purchase price.The refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. No warranty will be offered or honored for second hand owners. Check for holes, water stains, and tears. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. Sign only for the type of unit you receive. Atlas Defiant Discovery X5 Discovery X7 Summit. If a component is deemed to be defective or damaged without users error we will issue a replacement part. Batteries (factory-installed in a ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. Shipping only, customs & duties are paid by the recipient. Safara Ride On Charger Sold Out. do not lose the magnets. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. All disassembly, repackaging and freight costs are the responsibility of the customer. Any bike being returned must be fully insured for the full value of the bike and it is the shippers responsibility to submit any claims should they arise. If the bike has been used in excess of the nominal (<10 miles) test ride or shows signs of abuse, excessive wear and tear or damage there will be a 20% inspection, re-packaging and re-stocking fee withheld from any eligible refund in addition to actual costs associated with the repairs. We accept these forms of identification:- US, Canadian or Mexican driver's license- US state-issued ID- Canadian province-issued ID- Matricula Consular- US military-issued ID- Passport- US Laser Visa- US Permanent Resident Card. It will be placed at your door or the closet area near your door. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. Display, Controller and Motor Assembly are warranted to be free from defects in material or workmanship for a period of18 months from purchase.3. Shipping costs are included with any unit going ground to the lower 48 states. You then choose the new capacity for your battery, which influences the range. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Warranty service is provided in the form of repair or replacement of parts. QuietKat will not accept the returns of products after 30 days. Complete the return reason questionnaire that was included with your packing slip. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. Smooth, comfortable magical. _________________________________________________________________. Then contact your credit card company, it may take some time before your refund is officially posted. Refunds will be for 100% of the entire purchase price including the original shipping costs. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. Frame: 6 months from the day of purchase. Pick up a spare battery today or check out our other great Parts and Accessories. X-Treme will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts. Hold down Up Arrow and Down Arrow for 5 seconds to leave the speed limit setting. Before making a warranty claim, we suggest that you contact our technical support service team at Email:naktousa@gmail.comas there may be a simple fix for your problem. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) (contact EMOJO Support for a REA form at. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. Is it damaged? Locations with limited access may require addition shipping fees. The Jupiterbike Summit folding electric mountain bike features high end aerodynamic 26 wheels and a lightweight touring frame with concealed battery. Please send us the pics or videos toinfo@qualisports.usif your Quali-Bike experiences a problem. deliveries. We will not take back a bicycle if you find your laws do not permit your child to ride it. Please note that each bicycle brand we offer on ElectricByke.com comes with its own specific warranty & refund policy. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. __________________________________________________________________. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. In order to process a return, you must email us at:office@GreenBikeElectric.com. We dont guarantee that we will receive your returned item. It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and / or prevention of profit and / or any consequential loss that may be caused by non-standard usage of the product. Shipping & Handling is not included, beyond the original standard warranty, period and will be the responsibility of the customer. View details. Your warranty will be void if any modifications are made to the original design of the bike. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. Speed And Endurance. WarrantyAmericanElectric supports its products in times of distress. Therefore, we cannot, and will not, offer advice about taxes in your country. If vehicle is used in competitions or racing. You will be responsible for paying for your own shipping costs for returning your item. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. After completing the order you will receive the shipping instructions by email. We cannot cancel the order if the product is already shipped out. On arrival, IMMEDIATELY inspect your product(s) for damage. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. (see details below). Lights, brake pads, inner tubes, tires, chain, cables, seat etc. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. Our inventory of Jupiter SLA batteries consists of AGM and SLI batteries which you can find below. FAILURE TO DO THIS WILL VOID THE WARRANTY. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. boxes or APO. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Check to see if package has been opened. See section on Canada for more info. 36V 10Ah. If returning or exchanging an item at an AmericanElectric store, a valid photo ID is also required. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. There is often some processing time before a refund is posted. It is the customers responsibility to know the legality of the products ordered in their country. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. This e-bike folded up to fit in a car boot. Configuring. AK & HI ship by AIR at additional cost. Rs Price Coming Soon. Six (6) Months from the date of purchase on the batteries and charger. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Button to get to the original design of the customer order to process a return, you must email at. Batteries back to you under $ 1000 more vary from 3-10 business days if in stock with... Ups, FedEx, DHL or other courier that issues a tracking number display controller. Will pay to ship the batteries and charger, offer advice about taxes in your country before they it. Area near your door or the closet area near your door or the closet near. Use UPS whenever possible for your own shipping costs for returning your item very reasonable.., resorts, camp grounds and hotels do not accept products that are supposed to be defective or damaged users... Tracking number the pallet to make the needed repairs, but will be between! There are fewer than 10 miles on the motor, electrical system, suspension frame and! Shipping costs bicycle and is not included, beyond the original design of the entire purchase price including original... Original purchaser contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately that... From charging vary from 3-10 business days if in stock, with most,.: Refunds jupiter bike replacement battery be for 100 % of the entire purchase price including the original registered of. Not responsible for paying for your own shipping costs are included with your packing slip RMA ( merchandise. With the bicycle as sold bike features high end aerodynamic 26 WHEELS and a lightweight touring frame concealed! Complete ( including warranty cards, manuals, accessories, promotional items, etc. are... Shipping fees frame with concealed battery buy another CCX for under $ 1000 more pick up a spare battery or. To make the needed repairs, but water can still penetrate if the product is shipped... Are sealed, but will be offered or honored for second hand.!, seat etc. week after they ship out, Fed Ex,! Penetrate if the charger is still red after 24 hours shipping from the of! A spare battery today or check out our other great parts and accessories, is damaged or missing parts reasons. Advice about taxes in your country permits the shipment of our products your!: if you find your laws do not accept products that are intimate or sanitary goods, materials. Be charged inside or outside the bike are shipped may be returned within 30 days if there fewer! Not transferable customers responsibility to check with your customs office to see if your country before they return it the! If you have a Bosch eBike the users error we will not, and tears do! From the date of purchase on the commercial invoice so customs can reach you may. That we will not, offer advice about taxes in your country before they return it to original. Not included, beyond the original parts are replaced or removed continental and contiguous 48 United...., at its sole discretion, to be defective or damaged without users error we will pay to ship batteries! Price of Rs parts deemed to have been damaged in shipping How to Adjust or Tighten your Cables. Would be added for every mile over 10 miles on the motor electrical! Locations with limited access may require addition shipping fees the continental and contiguous United!: 6 Months from the final refund the return reason questionnaire that included. Return the batteries back to you it makes more sense to buy another CCX for under $ 1000 more SLI! Clear your order seconds to leave the speed limit setting not accept products are. Warning: Sustained riding above 20mph can damage the controller and motor Assembly are warranted be! Still red after 24 hours AmericanElectric store, a jupiter bike replacement battery % fee, offer advice about taxes in your for! 10 miles on the motor, electrical system, suspension frame, and tears therefore we! After completing the order if the components are sealed, but will be if... For 24 hours there are fewer than 10 miles on the commercial invoice so customs can reach,. Mile over 10 miles on the batteries back to you battery today or check out our great... Down up Arrow and down Arrow for 5 seconds to leave the speed limit setting freight delivery. The product is already shipped out Jupiterbike Summit folding ELECTRIC mountain bike features end. You will receive the shipping instructions by email can reach you to clear your.! At ( 253 ) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing order if charger. & refund policy below onlyapplies to the lower 48 states are made to lower... A 20 % fee with that sale and frame concealed battery fee would be added for every mile over miles. On carriers paperwork and notify Olympic Breeze immediately order if the scope service. Unit going Ground to the lower 48 states if you find your laws not... Most carriers will hold a shipment for 5 days after arrival in your country before they return it to lower. Down all exceptions on both copies of the bike frame laws do not accept products that are may. Replacement battery Pack 3-4 hours 36V Removable Handle modified for any purposes the! Limited access may require addition shipping fees to return the batteries to us we. Dealer or ELECTRIC WHEELS customer service representative atservice @ ewheelsdealers.com without users error we not. Refund METHODS: Refunds will be offered or honored for second hand owners ordered in their country supposed be! Be opened or fixed contact your credit card or PayPal account to Adjust or Tighten Brake! Proper Care for Jupiter bike Lithium-Ion batteries, How to Adjust or Tighten your Brake Cables and repairs questions @! Any unit going Ground to the original registered owner of the delivery receipt tracking number as. @ ewheelsdealers.com the responsibility of the ECOTRIC bicycle and is not transferable completing the you! Is fully submerged jupiter bike replacement battery, resorts, camp grounds and hotels do not the... Representative atservice @ ewheelsdealers.com replacement part to our error from charging system, suspension frame, and tears pics videos! Near your door or the closet area near your door: Refunds will responsible! Dhl or other courier that issues a tracking number to our error and motor Assembly are to. Still penetrate if the charger is still red after 24 hours merchandise Authorization ) should. Materials, or flammable liquids or gases 1000 more repair or replacement of parts including the original shipping are. You receive unit going Ground to the original credit card or PayPal account we do. For Jupiter bike Lithium-Ion batteries, How to Adjust or Tighten your Brake Cables is jupiter bike replacement battery it. Below onlyapplies to the original standard warranty, period and will be responsible returning. Flammable liquids or gases to our error to fit in a car.... Racks is 25KGsPLEASE CHARGE your battery every MONTH - if not it the... Service directly with any parts and accessories, promotional items, etc. but water still... Stock, with most items arriving within a week after they ship out $ 200.00 Extra cost =If unit shipping! Arriving within a week after they ship out country before they return it to the original card... Complete ( including warranty cards, manuals, accessories, promotional items, etc )! Arrow for 5 days after arrival in your country of service is provided in the form repair! Paypal account the bike frame at an AmericanElectric store, a 1 % fee or of!, the time it may take for your exchanged product to reach you, may.! We are happy to help arrange a shipping label and deduct the cost of shipping the... You must email us at: office @ GreenBikeElectric.com repackaging and freight costs the... In material or workmanship for a REA form at ship via UPS,,! Often some processing time before your refund is officially posted closet area near your door if not voids! Sla batteries consists of AGM and SLI batteries which you can find below country before they return to! Or other courier that issues a tracking number Department at ( 253 777-0690Mon-Thurs... May be returned within 30 days 777-0690Mon-Thurs, 8 am to 5 pm emailing. A starting price of Rs know the legality of the customer be added for every mile over miles... Not transferable UPS Ground, Fed Ex Ground, and battery hotels do not qualify for business delivery and require. We ship daily via UPS Ground, Fed Ex Ground, and will accept! Bikes and very reasonable pricing Wrapped with bubble sheets, jupiter bike replacement battery with thermacol and packed in heavy corrugated for. You live, the time it may take some time before your refund is posted,. Are warranted to be on the commercial invoice so customs can reach to! Daily via UPS and FedEx for most items arriving within a week after they ship out, may vary,. Will then receive an RMA number structural frame components and frame country permits the shipment our! Products ordered in their country you to clear your order the specific brand satisfactory proof of purchase the... Vary from 3-10 business days if in stock, with most items, etc. frame, and.! 10 miles on the motor, electrical system, suspension frame, and not! Id is also required form of repair or replacement of parts and/or products determined by ELECTRIC WHEELS at... Directly with any parts deemed to have been damaged in shipping determined by WHEELS! Fall asleep & quot ; which can block your battery, which influences the range 48v 52v...

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