Good day, Jess. LiveAquaria is the largest online shop for all of your fish needs. Thank you for allowing us the opportunity to review/resolve. Just sent an order to Humblefish to qt for me too. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. liveaquaria.com This is what's in store for you this week. "We have extended your warranty through 07/14/22" Just nothing. Learn how to properly illuminate your aquarium, choose the proper lighting for your aquarium setup, acclimate corals to LED lights and so much MORE! After several fish disasters with LFS, online fish stores, and my own quarantine system, it's just easier to get them he. I'm sure the fish are well dead by now and I have no way of going to get the package until the weekend. Now that I worked with them, thy can't work with me. LiveAquaria is your single destination for all things aquatic. I've gotten probably half a dozen shipments from LiveAquaria over the years, mostly fish and inverts, but plants as well. That has come and gone. Jump to Latest Follow I explained to customer service that they overlooked my last claim and please apply the discount. I made an order of fish from live aquaria. 2389 Air Park Rd, Rhinelander, WI 54501 United States. Avoid them like the plague. Due to this leak the saturated shipping box was opened for inspection at the airport resulting in further stress to the fish. i had been wanting to get one for a while and had a hard time finding one. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. I will look into this right away Monday morning and reach out to you for resolution. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. Source code, How do I cancel an order on LiveAquaria? FYI: we have not been affiliated with Petco for quite some time. The bag water was cool and clean, fish were 98% healthy on arrival. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Water movement is an integral part of fishkeeping. If they send you dead fish, they should replace them, and cover shipping. I will look into the other websites with positive ratings and or just go back to my local fish store. Buyer beware! They are very reliable. Tropical Fish International (TFI) is a large wholesaler of livestock with its main operations located south of Los Angeles in Gardena California. w/Coupon Code. There are many factors that effect livestock availability and its unfortunate when order delays occur. It has a sale section, but it is usually also running a sale on particular items. 2 avery_rt 3 mo. Sometimes fish/coral show up in very poor shape but ive never had problems with customer service or getting a refund. I am working to keep the 3rd alive. They will send you a frag plug with a pebble glued to it. :thumbup: I've ordered from there a time or two (over 100 fish, numerous corals, plants and inverts). I had order over $179 to get free shipping the first go around. LiveAquaria is the best around. Very rude customer service that is replies every few days. . Any good reliable websites to order frags or corals from in europe? Please reach out to the customer service team, we would be happy to talk through your concerns and reach a resolution with you. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. We would like the opportunity to serve you better as your description in not typical of our packing and fulfillment operations. Within a week, all 10 rams were dead, as well as 2 of the catfish I already had in my tank. The fish developed popeye 2 days later, and barely eats. those items are not redirected wholesale, but items at their location in WI (I think). I called the and they shipped out the 2nd one the following week. There was some initial concern that PetCo would change the DNA of what makes LiveAquaria a national leader in marine livestock supply, especially after Drs. Good afternoon Louis, Privacy Policy. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. I have lost a few for sure and never had a problem with the customer service people. They hold on to your money for weeks just "in case" they get a shipment in. 2 of the 3 specimens never ate even though I tried numerous ways to coax them. Wotn honor store credit. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. Divers Den is outstanding, probably the best. Their ich infected fish will kill all of the fish in your tank. $200 Off. Put the last two in the pond and now after 7 weeks they are gone. Ive never done that before. All 6 Boesmani were dead. reply #5 BettaNoob 6 years ago I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad. I know people who order from there. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Do not recommend this company (who is owned by PetCo). However, the pandas were delayed. Copy Code CODE 30% Off LiveAquaria Promo Code: Get an Extra 30% Off (Slowmoving Tetras) Used 16 times. Toledo Goldfish has pond fish. Here's the response: It goes against our guidelines to offer incentives for reviews. Green beans, zucchini, cucumbers, and shredded lettuce are good choices if you want to eat boiled and blanched peas. Always satisfied with my purchases. 2. They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. LiveAquaria.com is your trusted source for aquatic life direct to your door. About LiveAquaria Did not receive the 159 dollar fish I ordered, Have been given a runaround ever since. This review was chosen algorithmically as the most valued customer feedback. I've been wanting to get one of their freshwater plant packs and some Flame Dwarf Gourami but I wanted to ask and see if they were a good place to order from. We have 0 SweetPaw offers today, good for discounts at sweet-paw.com and other retail websites. His primary interest is in corals which Jake pursues in the aquarium hobby as well as diving the coral reefs of the world. IP address, This will surely increase the credibility of your complaint. To create a natural-looking garden aquarium, add a diverse variety of plant species. They do not care about your dead fish, and keep all the money anyway. JavaScript is disabled. I get all my tangs from there in excellent health. Jake is interested in every facet of the marine aquarium hobby from the concepts to the technology, rare fish to exotic corals, and his interests are well documented through a very prolific career of speaking to reef clubs and marine aquarium events, and writing articles for aquarium publications across the globe. Coupon used: 0 times WOT Trustworthiness, Listed above are best LiveAquaria bargains over the web. Our new Weekly Specials are now live! Alt Style Clothing coupon Additional 15% Off Sitewide. we'll see how it goes! It just means that Live Aquaria was that good to be bought out. And I should be OK with it! We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. So I have now missed two mornings of work and paid FedEx and Liveaquaria over $70 for 9 mollies. Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. The one fish I had not make it, they promptly refunded and offered to ship a replacement at their cost. Ordered a midas blenny and it arrived deadno ice packs in the box and it was so hot inside when I got it (unlike when I ordered corals from another establishment, which was carefully shipped with cooling packs). The blue angelfish (Pomacanthus xanthometopon) is a marine angelfish of the family Pomacanthidae found in the Indo-Pacific region. At this point, I'm going to eat the loss as I don't trust the fish they sell. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. Quality of fish and Not having fish they say they have, Did not get a 60$ fish I paid for and customer service does not respond. Messed up two orders, then, when I canceled they said it would be 3-5 days for the charge to come off. SSL certificates, I was refunded $75 in store credit. I received it on 7/22/******* and the 7 day warranty covered it to 7/13/2022. Now that I worked with them, thy can't work with me. Not that it's size is too big, but idk if it has enough sand in a 130. Cindy S. Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. Liveaquaria site is very very deceptive. While foreground and background plants help define your composition, don't necessarily place only tall plants in back and short in front. LA fish can be a little touchy depending on what you order. The checkout experience is a little clunky and could be updated. LiveAquaria offers 7 total features. Learn more about Birdeye, Good Man Dr Father love spell who can help you get your ex back whatsapp+2347025304909 or Facebook page Third shipment fish were dead upon arrival. Anyone can write a Trustpilot review. Cool fish, make sure it's eating prepared foods like pellets or frozen. It is very clean because no residue and any other material are added. The item number for the Blonde Tux Guppies is Item: CN-*******. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I used to browse LiveAquaria religiously. Two more weeks pass, in which I watch the pandas go in and out of stock on the website, and still nothing. Some eventually died and some I was able to save in my hospital tank. 5 single-use codes for YourPetProducts. all at great prices! We'll see what happens to fish #5. If you are looking to spend hundreds of dollars to completely annihilate your current fish tank, shop here. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LiveAquaria, Misrepresentation, Terrible customer service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. FREE SHIPPING on qualifying aquarium supplies orders $49 and up. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. I've used Liveaquaria site for two years now. Now I am successfully caring for 12 of these leopard wrasses and am aware of all the issues that arise with them but I cant raise a half dead wrasse back. Joined Mar 31, 2019 Messages 249 SoI thought I'd give them another chance. I have bought from them in the past. LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. I couldn't do that. There are other better alternatives out there. Also slow shipping. Delivery on time, packaged with care. Will never buy again. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. Contact us today to start your advertisement! On average, we find a new SweetPaw coupon code every 5 days. Could not recommend them higher. Location. ago Tip for consumers:Please do not buy from this company UNLESS you have a separate quarantine tank. The website says you must be home to receive the live animals. Thank you and have a nice day! Especially very delicate species. Making mistakes isn't the problem. Don't buy from Live Aquaria unless you plan to quarantine! Check out our video on Diver's Den WYSIWYG Store Congo Tetras. The fish is listed as expert but to arrive in good condition which it did not. Then I was told that the fish would not arrive until the following Tuesday, because my order was after their cutoff time for Thursday. Foster & Smith company and last week the company has once again become independently owned. No phone call or knock on the door. I am not finding any submitted claims of losses, however, these would not have been approved as you initiated a chargeback for the entire amount of the order. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Whenever I filed a 14-day guarantee claim, I would get new fish but they still charged me shipping and the new fish would eventually die. The new change of ownership comes just as LiveAquaria is celebrating its 20th anniversary of selling live marine fish, corals, invertebrates, and a myriad of items to help with your reef tank. Foster and Smith and LiveAquaria! If price is good enough to buy sight unseen I say go for it. It may not display this or other websites correctly. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. Terms of Use, Liveaquaria is reliable, so is bluegrassaquatics. "Easy buying experience from selection to checkout". They sold me sick aquatic species that all died within a week and killed other fish already in my tank. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We hope to see you shopping at LiveAquaria once again! @CC I am very sorry to read of your review and experience. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. If I could give negative stars I would. I've ordered multiple times and it's always been a pleasure. Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. This is not a legitimate company and they do NOT stand behind their guarantee. I ordered BLONDE tux guppies. Sothey get away with changing the advertised size after the fact? I asked them to extend the warranty. Hi Jim. It's about half the price of the DD, but I don't get a 14 day guarantee. Wish I knew not to buy from Liveaquaria. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. What made you choose liveaquaria over similar businesses? Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. I want to order cichlids because What site can I order fish off of? Our apologies it is the correct size." Why send sick fish to customers. it was DOA. They do not really actually refund your money when the fish die. Angelfish also seem to be good at problem-solving. Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. "Thank you for the photos with measurement. Thank you guys. Email sent: Feb 24, 2023 2:03pm. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You can get nothing to replace the fish because of shipping. https://www.liveaquaria.com/article/157/?aid=175 When I die don't cry for me; in my Father's arms I'll be.The wounds this world left on my soul will all be healed and I'll be whole. 2nd fish died. We have 0 ThePinkTailShop offers today, good for discounts at pinktailshop.com and other retail websites. When the shipment came there was only one fish that had a bad case of ich. Guide to setup a Quarantine Tank (QT). So they get away with changing the advertised size after the fact? I ordered a freshwater goby and 6 panda cory around June 22nd. . They canceled my order because they said there was a error on the fish pricing. . I was charged several times as well on my credit card. The 3 rabbit snails that arrived alive had very poor quality shells, which says poor diet and care. For the 5 dead fish that passed after I received them. Quarantined. Spent $150+ and all arrived DOA. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. We also have articles written by Scott W. Michael, an internationally recognized writer, underwater photographer, and marine biology researcher specializing in reef fishes. My deliveries always came like clockwork between 10:30am- 11AM. Not what I ordered, but okay I'll keep them. Very good on return policy if a fish ends up dead on arrival, at least in my experience. Not now. The FedEx stunt guy arrrived at 5 pm one day with two deaths and I got full credit no questions asked. It makes you wonder what is going on. Domain age, I had put a notification request for an Australian Harlequin Tusk fish. Numerous fish arrived dead but they were quick to credit my account and I ordered more from them. He recommended only LiveAquaria over any other online stores because he said all of their fish are quarantined and well cared for. I figured give them time due to Covid. I was home. Thank you for allowing us the opportunity to resolve your concerns. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. The products cost me approx $20.00. I got a few critters and fish and corals from Live Aquaria. We apologize the Gourami was unavailable to ship. Good morning @Bigdubb. See what aquatic life and supplies are up to 30% off. Foster & Smith company and last week the company has once again become independently owned. Live Aquaria offers aquatic life and aquarium supplies. I didn't answer so he left claiming he could not get access. I am an avid aquarium hobbyist. Very rude customer service that is replies every few days. The products cost me approx $20.00. They say they have fish in stock only to be told days later they dont. Beware - scam!!! New to Saltwater & Reef Aquariums? lol Its hard to buy new corals when you're only getting 4 hours a week at work.. Despite all the worries by the community and customers, LiveAquaria has stayed true to its reputation of offering rare fish and exotic corals peaking last year with its offering of the first holy grail peppermint angelfish to be sold online. The most recent incident, I ordered some mollies for my wife's tank. aquarium products. LiveAquaria is your single destination for all things aquatic. Dont use this company. Hey again guys. White background? You'll find extensive information on every species available at LiveAquaria to make the process of researching and purchasing aquarium inhabitants informative and convenient. I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. Average Shopper Savings: -. Will definitely come back. Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. This was many years ago and they have since built up their reputation again, but every once in a while you will see a negative review just because those people do not like Petco for whatever reason. Find out how we combat fake reviews. People if I were U .video tape the boxes B4 you open and while you open then put it on Youtube if something is DOA. I was sent RED tux guppies. 5 1 0. I made a replacement order. Pretty fish, but all but one died. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I included the following pics for my claim and it was denied because the fish photos were not taken away from the bag. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. Its not a kidney transplant. Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! Email Us. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. They take great care of their fish and even treat any sick fish for weeks before selling them unlike most pet stores that put fish for sale right after being imported. At LiveAquaria.com, our No. Go shopping now. By entering this site you declare I placed an order last week. I've ordered several times and WILL order again with them. I called the and they shipped out the 2nd one the following week. Thank you for sharing your positive experience. I thought i'd try an online supplier for fish. We are sorry to hear of your experience. I called back and was given a completely different story. The goby arrived on time and in good health. Find both the highest quality aquatic life and aquarium supplies for purchase at one convenient online location. An angelfish requires a lot of water and should be fed . Based on the smell alone I'd say that many were dead at shipping time. I wasn't sure which area to post this, but finally decided here. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Just sent an order to Humblefish to qt for me too. It is now 3 days later! Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. This is terrible, they offer a product for one day delivery (next day delivery) they never confirm the orders, nor does it arrive, then they send it without prior notice, it really is the worst service, and when you want to cancel the order they don't want to refund the money, just give you store credit, that way, they have you tied down to the store. They keep your money, give you a store credit instead as if I would ever order from this horrible place again. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. ComplaintsBoard.com is a leading complaint resolution website on the Internet. They have been in the aquarium for over a week now and are looking great and eating. This profile is powered by Birdeye. Post Here. From sustainably raised freshwater and saltwater fish, plants, invertebrates, corals, and reef rock to premium aquarium supplies, food, and equipment. 8:30 am - 5:00 pm CST, Monday - Friday. Horrible place to order from. In addition, each aquarium supplies product page contains a detailed description, full of useful information to ease product selection and increase your ability to make informed purchasing decisions. Our site uses cookies. We are very sorry to hear of your dissatisfaction.
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