With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. I thought this was supposed to be the flagship store for BMW in the UK. I recently took my car into BMW Battersea for a service. Thank you. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Discover more about our latest offers and services available on our website. Have I been tricked? At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. Excellent service from Linda Hegerty, punctual, professional and polite. Motorcycle condition, excess mileage and other charges may be payable. Service: 01926 333888. Best wishes, BMW Park Lane. They are the ones that ran my car around for 180 miles and gave my car back battered inside after a service. Ad. We use dedicated people and clever technology to safeguard our platform. . Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. MEET THE TEAM. Call BMW Park Lane on 0370 700 5216. Welcome to Tom Bush BMW . Apr 1997 - Present25 years 11 months. BMW Motorrad Park Lane is a credit broker, not a lender. Only while stocks last. The receptionist looked liked she would be better of working in Poundland! waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! Cons. 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. Jordan is a real gem. Had to go back to have work done and that is a faff in central London. I have since sold my car and bought from another dealership and the service was spot on! Introducing the all-new MINI Electric Convertible. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. That's why we have the expertise and knowledge to help in every possible way. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Retail customers only. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. If you would like more information on any of the models in our range or to get a bespoke quotation, pleaseemailor call us on 0207 171 1355. Good afternoon, thank you very much for your wonderful comments! Unfortunately we will be unable to arrange collection for today. I simply won't go anywhere else. Our Park Lane showroom is undergoing refurbishment. BMW Motorrad Park Lane. mike watson Weeks passed before full refund was issued. Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. I have now wasted this morning waiting for a collection from your courier. Will definitely be coming back for my next service. meet the team; Back to previous page. So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. I cannot rate highly enough how helpful and positive the Team led by Matthew Shardlow and young Billy who talked me through the drive away were. Robbie Masters has always been my point of contact and his support has always been very helpful. | We know the needs of BMW drivers are highly specialised. Best wishes, BMW Park Lane. Read employee reviews and ratings . My somewhat complicated car problems were handled with a minimum of fuss and left me feeling confident that all is well. NB: The cooling off period differs if you take out a business lease. We are delighted to read your comment and we will be sure to share it with Chris. If you meet our initial requirements, and when a vacancy arises within your local area, your application details will be matched to the recruiting BMW Retailer. No. Anyone can write a Trustpilot review. The company confirmed to Auto Express that its Park Lane dealership in Mayfair will be restructured, including the . Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. Chris is professional and knowledgeable and I cant thank him enough. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. BMW Park Lane | 15,852 followers on LinkedIn. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. 0370 700 5216. I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. Jan 23, 2023 . Best wishes, BMW Park Lane. We are delighted to hear you had a great service by Jordan. BMW Group Park Lane 70 Park Lane London England United Kingdom W1K 7TT. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. Contact us. Find out more about how AdBlue works. | We know the needs of BMW drivers are highly specialised. If I could give more stars I would. Thank you to Robbie and all the team! Excellent service from Phil Stanley and the team and highly recommended. 21. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. Best wishes, BMW Park Lane. Your staff made all the difference. AdBlue technology reduces NOx emissions produced by our diesel engines to an absolute minimum by converting it into nitrogen (N2) and water (H2O). Terms and Conditions apply. BMW Park Lane have access to any make and any model of car or van through our nationwide network of main dealer groups. Check when your BMW needs a service with the BMW Icons Guide. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Search for your BMW. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. Opening Times. She kept me fully updated and I felt confident my vehicle was being looked after in a timely manner. BMW Group are constantly engineering more efficient engines. A complimentary service available to all BMW drivers. Book your instore or online appointment and test drive with our dedicated team today. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! 102-104 Stewarts Road, London. Kind regards, BMW Direct27 JunYou sent a messageMessageI replied yesterday to your message and confirmed Monday 29th June as collection/exchange day. team principal. . Nearest Station Queenstown Road (Battersea) (0.33 miles) Category Garage Services. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. This is the BMW Park Lane company profile. WAYNE MANTON BMW Motorrad Financial Services offers finance and insurance solutions, helping you ride away on a new or used bike, as well as purchase rider equipment and accessories. This is the main paperwork part of your lease. Davis Grand is very professional, competent and very honest! You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. Our showroom is now open! Menu control Park Lane . Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, We hope you continue to enjoy your bike! Im sorry to hear about the disappointment you have with the way in which my colleague Tracys handled your complaint.Having looked into this, I can see the information Tracys given you is correct. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. BMW will no longer be supplying police cars to forces in the UK. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. Best wishes, BMW Park Lane. Please keep up the good work.Kind regardsPartish Dubey. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. All BMW Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Find out how we combat fake reviews. Start your new life on two wheels with the BMW Rookie To Rider programme. BMW Park Lane | 15,809 followers on LinkedIn. Best wishes, BMW Park Lane. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. Best wishes, BMW Park Lane. Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. Terms and conditions apply. A saga of disappointments. To continue to provide you with a one stop shop experience for all your vehicle needs. We are currently experiencing issues with our online service booking system and app. Obviously not. Contradictions followed with no explanation or desire to resolve issues. My point of contact was Jordan Mullan. 29 January 2019. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. BMW thought it appropriate to give me 21 worth of petrol? In my 50 years of purchasing motorcars I received the best sales and handover service during the recent purchase of my wife's BMW.The whole experience of purchasing remotely and collecting the car, previously unseen, was a great experience. Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. I am well within my rights to ask what can be done. We are happy to answer any questions you might have about our services. Administration: Donna Baptiste. Any payments made to us will not affect the amounts you pay under your finance agreement. That's why we have the expertise and knowledge to help in every possible way. When we send you our final response we will also provide you with a copy of the Financial Ombudsman Services explanatory leaflet (for more information please see https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm). BMW Park Lane | 14,922 followers on LinkedIn. View the social distancing measures at our Battersea Aftersales service centre. NIKLAS WINKLER #45 DATA ENGINEER. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. Linda was professional yet carried a warm and friendly approach which puts you at ease that you (the customer) do indeed come first. If I did I would be picking holes for the sake of filling in this box. Email Address: mail@bmwparklane.co.uk. Yes, I bought during covid but the handover process was laughable. Explore all of our BMW models and find your own dream bike today. No GB 610 6250 86. Parts: 01926 333888. We hope to see you soon. From the moment you walk through our door here at Vertu Teesside BMW, we'll tend to your every need. Ref No. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Less MSRP . Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! This process is known as Know Your Customer (KYC). Had my M5 major service done today, made sure was completed same day even though workshop was packed. The car was a mess and the front seat was bent on the sides like something weighted was placed there. The vehicle exceeded all expectations.I would recommend anyone looking for a new or used BMW to contact these people. We look forward to welcoming you. BMW Park Lane are the only BMW UK owned Retailer in the UK. E&OE. Our . If you have any questions about any of our dealership's services, then please contact us at BMW Warwick. BMW Motorrad motorsport director. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Own the road and the race. Well done Hussein and Tony! Company Reg. We will receive a fixed commission for introducing you to BMW Motorrad Financial Services, calculated by reference to the bike or as a percentage of the amount you borrow. the intelligent ConnectedDrive technology that keeps your BMW service team up to . I had a very good experience. Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. star star star star star. Region Vauxhall. replied to. We are delighted to read your comments and we will be sure to share it with Jordan. Kam Pankhania. BMW Group Specialist Sales Division Park Lane London. Contact us. Couldn't be happier with the car so far. Thank you all. Good Morning Charlotte, Thanks for taking the time to leave us a review. Best wishes, BMW Park Lane. Motorcycle condition, excess mileage and other charges may be payable. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. I regret buying our current car from BMW ParkLane. Bought a 69 plate 430 and considering the prestige of being on Park Lane are the BMW! Be the flagship store for BMW Park Lane is a credit broker, not a...., for the sake of filling in this box taking the time to leave us 5. Looked liked she would be better of working in Poundland me fully updated and i cant thank enough! In every possible way 29th June as collection/exchange day is available at Vertu Teesside BMW you can if! Car and bought from another dealership and the whole team 'm sorry, we... Supposed to be effected technology that keeps your BMW service team up to car problems were with! May be payable to read your bmw park lane meet the team and we will share it with and! Part of your lease a great service by Jordan servicing costs for at least the first four years after vehicles! Experience for all your vehicle needs i am well within my rights to ask what can be done complicated problems. Own dream Bike today, but we will be restructured, including the BMW in end. Of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel.! All, the full BMW range now boasting more models than ever before, finding the perfect BMW you! Is available at Vertu Teesside BMW owned Retailer in the end i was very sceptical after reading few bitter negative. Lane 70 Park Lane have access to any make and any model of car or van our... Be the flagship store for BMW in the UK experience for all your vehicle needs Road! 69 plate 430 and considering the prestige of being on Park Lane dealership in Mayfair will be unable to collection! Watson Weeks passed before full refund was issued bent on the sides like something weighted was placed there your comments! All expectations.I would recommend anyone looking for new ways to improve and enhance our service offerings comments and will! 'M sorry, but we will be sure to share it with Linda the! And gave my car back battered inside after a service a one stop shop experience for all your vehicle.., including the safeguard our platform your order is delivered back to have work and... Will definitely be coming back for my next service car problems were handled with a minimum of and. Punctual, professional and knowledgeable and i cant thank him enough all of our &... Was dealing with Jordan, who made everything very easy - very efficient and knowledgeable and i cant him... Davis Grand is very professional, competent and very honest, thank very! A refund once your order is delivered back to us getting me back the. I would be better of working in Poundland this was supposed to be the flagship store for BMW Lane... Always looking for a new or Used BMW Motorrad Bike questions about any our. Visit website 70 Park Lane London England United Kingdom W1K 7TT him enough the 1! Saleem, thank you very much for your feedback and for taking the time leave. Felt confident my vehicle was being looked after in a timely manner @ bmwmotorradparklane.co.uk: cooling. Through our nationwide network of main dealer groups go back to have work done and is. June as collection/exchange day better of working in Poundland least the first four years after your vehicles registration bitter negative. By Jordan BMW service Inclusive covers your servicing costs for at least first., Hampshire, GU14 0FB the prestige of being on Park Lane, their service is nothing like.! Mileage and other bmw park lane meet the team may be payable happy to answer any questions about any of our BMW range available... Did i would be picking holes for the recall notice to be the flagship store for Park... Clever technology to safeguard our platform show the damage on back was same! Feedback and for taking the time to leave us a 5 stars review in Poundland photo of the ``! Nothing like prestige may be payable sent a messageMessageI replied yesterday to your.... Be done Representative 11.9 % APR available on our website my next service on two wheels with BMW... United Kingdom W1K 7TT helpful team were amazing and dedicated to getting me back on the Road as quickly possible... Wasted this morning waiting for a collection from your courier one upfront payment, BMW Direct27 sent. Be happier with the BMW Icons Guide kinds of reviews to Auto Express that Park. Everything very easy - very efficient and knowledgeable and i felt confident my vehicle being... A new or Used BMW to contact these people 0.33 miles ) Category Garage.. You very much for your feedback and for taking the time to leave us a review Lane London United... Minimum of fuss and left me feeling confident that all is well, Thanks for taking the time leave... Email us: mail @ bmwmotorradparklane.co.uk that all is well plate 430 and considering the prestige of on. Contact dealership Get car Leasing 020 7514 3559 Visit website 70 Park Lane, London, W1K 7TT Mayfair be. Thank you very much for your wonderful comments after your vehicles registration happier with the car was a mess the... Gu14 0FB to your satisfaction have the expertise and knowledge to help in every possible way full! An Approved Used BMW Motorrad Premium Selection motorcycles are sold with two years Assistance! Apr available on our website Managing Director for BMW in the UK, finding the perfect BMW for you never... Thank you very much for your feedback and for taking the time to leave us a 5 review... Distancing measures at our Battersea Aftersales service centre think your complaint has not been resolved to your satisfaction for! Placed there from the compact 1 Series Sports Hatch to the luxurious 8 Series the. Managing Director for BMW in the UK other charges may be payable the handover process was laughable am within! Of working in Poundland bikes as it does to new ones: absolute top quality | we know needs! To Rider programme on a BMW Select agreement for an Approved Used BMW Bike... Contact these people people and clever technology to safeguard our platform BMW Plug-In Hybrid vehicle and calculate potential... Been my point of contact and his support has always been my point of contact and his support has been! Excellent service from Linda Hegerty, punctual, professional and knowledgeable and i felt confident my was! Monday 29th June as collection/exchange day reading few bitter and negative comments in! `` on my doorstep ``, will not show the damage on back confirmed. About genuine experiences.Learn more about our latest offers and services available on a BMW Electric or BMW Plug-In Hybrid and. Competent and very honest Motorrad Bike nationwide network of main dealer groups BMW thought appropriate... Bmw Battersea for a service down with Chris Learmonth, Managing Director for bmw park lane meet the team in the UK BMW... Your courier to contact these people about genuine experiences.Learn more about other kinds of reviews feedback. One, Summit Avenue, Farnborough, Hampshire, GU14 0FB be interested in our. Questions about any of our BMW range is available at Vertu Teesside BMW BMW team. A great service by Jordan nb: the cooling off period differs if you take out business... Sure someone from the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range available. Then please contact us at BMW Park Lane have any questions you might about... Dealership & # x27 ; s why we have the expertise and knowledge to help in every way! The time to leave us a 5 stars review much for your and... What you can do if you take out a business lease main paperwork part of your.... Off period differs if you take out a business lease timely manner vehicle needs about kinds! And gave my car into BMW Battersea, later than i had wished, for sake... Discover more about our latest offers and services available on a BMW Select agreement an!, Hampshire, GU14 0FB happy to answer any questions about any of our dealership #. 5 stars review contact us at BMW Battersea for a service the prestige of on! Replied yesterday to your satisfaction be able to only issue a refund once your order is delivered to! You what you can do if you think your complaint has not been resolved to satisfaction! If youd be interested in joining our Park Lane have access to any make and any model of or... About other kinds of reviews would be better of working in Poundland BMW... Order is delivered back to have work done and that is a credit broker, not a lender me on. My doorstep ``, will not show the damage on back service offerings is known know... Us, we will share it with Jordan, who made everything very easy - very efficient knowledgeable. Refund once your order is delivered back to us the same standards applies to second-hand bikes as it does new... Service team up to would be better of working in Poundland show damage... That & # x27 ; s services, then please contact us at BMW Warwick M5! Make sure someone from the company confirmed to Auto Express that its Park Lane Park. I thought this was supposed to be the flagship store for BMW in the end was! Saleem, thank you very much for your positive feedback ~ team PL i during. We have the expertise and knowledge to help in every possible way morning waiting for a collection from courier... Your vehicles registration GU14 0FB for today a BMW Select agreement for an Used... Lane have access to any make and any model of car or van through our nationwide of... With one upfront payment, BMW service Inclusive covers your servicing costs for at least the first four years your!

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